Contact us We're here
to help.
Need help with an ELARDO product?
Product setup
Setup guidance for chargers, power banks and accessories.
Warranty
Warranty claims are handled by the retailer where you purchased your ELARDO product.
Returns
Returns and exchanges are handled by the retailer where the product was purchased.
B2B support
Retail partner materials, orders and product info.
Contact
How can we help?
Have a question about your ELARDO product, compatibility or warranty? Send us a message and we'll help you find the right answer.
FAQ
Support FAQ
Email our support team at info@yourelardo.com for help with setup, compatibility and warranty.
Returns and exchanges are handled by the retailer where the product was purchased.
Setup guidance and product details are available on each product page, and our team can help if you need more.
Yes. We support retail partners with materials, orders and product information — see our For Retailers page.